Tidal is one of the popular music streaming platforms that provide subscription-based service to customers. However, it also offers 30 days of free trails where users can access all its features before purchasing its premium plans. Along with audio, you can watch high-quality music videos, exclusive interviews, etc. It also allows you to create your playlist of favorite artists and download music for offline streaming.
Though it is not only the platform that offers high-quality music, so you may also want to try some other premium music services to enjoy their features as well. But before jumping into a new platform, you would like to cancel the subscription and delete your Tidal account, so that you won’t be charged further.
Well, both the process is easier to execute but lets first know how to delete Tidal account before the free trial ends.
Delete Your Tidal Account Through Website
Step-1
Open your web browser and enter “https://tidal.com” then log in to your Tidal account.
Step-2
Now go to the Get Support page and click on the Submit a Request button bellow.
Step-3
Now fill up the request page with all the required details.
Step-4
In the Subject section of the request page enter “Want to delete my account”. Also, describe the reason for deleting the account in the “Tell us more” section.
Step-5
After filling all the section click on the Submit button.
Step-6
Within a few days, you will receive a confirmation mail from the company saying that your Tidal account has been deleted completely.
Delete Your Tidal Account By Sending An Email
Step-1
Log in to the email that is registered with your Tidal Account
Step-2
Now “Compose” a mail and enter address support@tidalhifi.com
Step-3
In the subject section write “Request to delete my account”.
Step-4
Now write an email requesting your account deletion. You can represent it simply and describe the reason why you want to delete your account like this.
It may take a few hours and you will receive an email from the company that your request is accepted, and your account has been deleted from their database.
How To Cancel Your Tidal Subscription or Free Trial
Well, Tidal is very transparent towards its users and allows them to cancel their subscription at any time. So, if you no longer want to continue with Tidal or your free trial is about to end and you don’t like to charge with unintended fees, then follow these methods to cancel your subscription.
Cancel Your Tidal Subscription Through Website
Step-1
Open your web browser, go to my.tidal.com and log in to your Tidal account.
Step-2
Select Subscription.
Step-3
Click on Cancel My Subscription and confirm the cancellation.
Cancel Your Tidal Subscription Through Mobile App
Step-1
Open Tidal App on your mobile device.
Step-2
Select My Collection.
Step-3
Then look for Settings and open it.
Step-4
In the “Settings” section, select Edit Profile, then choose Manage Subscription.
Step-5
Next in the “Manage Subscription” section, open Subscription then selects Cancel Subscription.
Step-6
After some time, you will receive an email confirming that your subscription has been canceled.
Cancel Tidal Subscription Through Apple Wallet or iTunes
Those who are using iPhone, iPad or even an iPod touch, the following steps will help them to cancel their Tidal subscription without even sign up to their Tidal account or Tidal App.
Step-1
Go to Settings on your iPhone or iPad and select your name.
Step-2
Now select Subscriptions.
If you can’t find “Subscriptions”, choose the iTunes & App Store. Then, select your Apple ID followed by View Apple ID. Sign in, and scroll down to the Subscriptions section and select it from there.
Step-3
Click on the Tidal Subscription option.
Step-4
Now select Cancel Subscription and confirm it. In this way, you can cancel the subscription without even open the Tidal app.
Cancel Tidal Subscription Through Sprint
Sprint offers six months of Tidal subscription plan to users on purchasing its Unlimited Plus plan. These users can follow any of the above methods to cancel Tidal Subscription. However, the users can also cancel the subscription through MySprint profile, which will remove both Tidal and Sprint accounts as well.
Step-1
Log into your MySprint account.
Step-2
Choose your device and select Change my services.
Step-3
Scroll down and click on Tidal.
Step-4
Now select Unsubscribe and confirm it.
Cancel Tidal Subscription Through Mobile Carrier
If you registered for Tidal through your cell phone provider, then contact their customer service department to cancel your subscription at any time.
Conclusion
That’s it from our side. Here, we mentioned all the best possible ways on how to delete the Tidal account and cancel the subscription before starting of next payment period or end of trial days.
If after deleting your account or canceling the subscription, you still receive promotional emails or newsletters from the company which makes your mailbox look spammed. You can simply mark the mail as spam or unsubscribe by clicking on the ‘Unsubscribe’ link given at the bottom of the mail.